Our PolicIes
Membership
Our membership program is for the motivated musician interested in consistent development. We offer memberships for private lessons and group classes.
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Our membership program is for the motivated musician interested in consistent development.
Membership Benefits
No annual or semester long commitments. Subscriptions are month-to-month.
A regular weekly or bi-weekly lesson, class, or band rehearsal with a Loudlands instructor (with the exception of school observed holidays and closed dates).
Flexible makeup and rescheduling policies.
Free student showcases and meetups.
Access to discounted practice space in our facility.
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All lessons on a membership subscription can be held online or in-person.
The subscription is a recurring monthly payment plan for weekly lesson meetings. Tuition is billed automatically on the 1st day of each month for the entire month of lessons using Visa, Mastercard, or AMEX (AUTO-PAY).
There is a $25 registration fee applied to any new membership at the point of purchase.
Our lesson membership is a flat fee meaning you pay the same price regardless if there are four (4) or five (5) lessons in a month.
Number of Lessons:
Students receive 48-51 lessons per year depending on the day of the week enrolled. See our public holidays section below.Late Payment Fee:
There is a $20 late fee for membership payments made after the 10th of the month.Private Membership Prices
$199 per month (30-minutes per week)
$199 per month (60-minute bi-weekly)
$279 per month (45-minutes per week)
$359 per month (60-minutes per week)
Roadmap Class Prices
$189 per month (60-minutes per week)
Heavy chemistry
$273 per month (90-minutes per week rehearsals)
$397 per month (Weekly rehearsals and bi-weekly 45-minute private lessons)
Multiple Memberships:
If two siblings set up a membership, or one customer sets up two memberships we will discount one of the memberships by 8% per month.Membership Cancellation
All students planning to un-enroll and have their subscriptions canceled are required to fill out our Subscription Un-enrollment Form on our website to notify management of their plans and complete an exit survey by the 23rd of each month.
Please review the Change of Membership Status section below for more details on cancelling memberships.
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Subscription Holds:
If a temporary leave from lessons is required, a student's subscription can be placed “On Hold” up to 4 weeks. Requesting a Hold is beneficial for students looking to keep their time slot with an instructor for when they return.
We require a minimum of 2-weeks of missed lessons to process a subscription Hold. Additionally, Subscription Hold requests longer than 4-weeks will be considered a cancellation.
Students are required to define a re-start date to qualify as a Hold and provide payment for the month of restart to hold their lesson slot with their instructor.
Any student looking to temporarily Hold their subscriptions are required to fill out our Subscription Hold Form on our website by the 23rd of each month.
Example: Student X is choosing to take the summer off from lessons Starting on June 1 but wants to return to lessons the first week in July. Student X submits a Subscription Hold Request before May 23rd indicating their summer pause and corresponding dates. All student X’s lessons in June are canceled and Student X is billed for July to reserve their slot with their instructor.
Un-enrollment:
All students planning to un-enroll and have their subscriptions canceled are required to fill out our Subscription Un-enrollment/Pause Form on our website to notify management of their plans and complete an exit survey.
Students must complete the Subscription Un-enrollment Form before the 23rd of the month to have their subscription canceled by the 1st of the following month.
If a student fills out the Subscription Un-enrollment Form after the 23rd of the month they will be charged for the following month and the cancellation will take place after that final charge.
All makeup credits in your account will expire after 60-days
Any students who re-enroll have to pay the $25 registration fee.
There are no exceptions to this policy, and we do not issue refunds. Thank you for understanding.
Trial & Single Lessons
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Each new student is eligible to receive one (1) 45-minute trial lesson at the discounted price of $1. If a student is interested in trial lessons on multiple instruments or with multiple teachers before making a selection, they can book additional trial lessons at our full trial lesson prices, listed below.
Students can purchase and schedule Trial and Single lessons themselves through our website.
If a student wishes to purchase a lesson pack of multiple lessons at once, an administrator can charge and issue lesson credits to the students profile for them to schedule with their instructor.
First Trial Lesson Rate:
45-Minute Trial Lesson: $1
Additional Trial Lesson Rates:
30-Minute Trial Lesson: $25
45-Minute Trial Lesson: $35
60-Minute Trial Lesson: $45
Single Lesson Rates:30-Minute Single Lesson: $57
45-Minute Single Lesson: $76
60-Minute Single Lesson: $95
Cancellations & Rescheduling of Lessons
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We require a minimum of 24h notice to cancel a lesson. If enough notice is provided students can reschedule their lesson themselves using their student portal.
If a student requests or attempts to cancel their lesson within 24h they will forfeit the lesson. There are no exceptions to this policy. Thank you for understanding.
If a student is unsure about a reschedule date for a future lesson they can take a lesson credit and schedule it at a later time.
Students can schedule and reschedule their recurring subscription lessons at any point with the instructor of their choice.
When rescheduling subscription lessons in future months, students will be required to pay tuition for that month before rescheduling the lesson or taking a lesson credit.
Lesson credits incurred from rescheduling future lessons will expire after 60 days on active as well as canceled subscription plans.
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In the case that an instructor is unavailable or sick for a scheduled lesson a substitute will be provided.
If a sub is not able to be provided a lesson credit will be issued.
Lesson credits due to an instructor absence do not expire while the student subscription is active.
If a student cancels their membership the student will have 60 days from the end of their active subscription to make-up their instructor requested lesson credits.
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Our studio will be closed on the following dates:
July 4 (Day-of-Week changes annually)
Thanksgiving Day, Black Friday, and the Saturday after Thanksgiving
December 24 - January 1 (Holiday Break)
Students on memberships will be charged their normal monthly rates during these months. These holiday closed dates are factored into our yearly prices. There are no exceptions. Thank you for understanding.
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If a state of emergency is declared or there is an outstanding circumstance that would warrant a shutdown of transportation or use of the roads, lessons may be canceled in response. Any lessons canceled due to uncontrollable circumstances will be credited to the student to be rescheduled.
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Each year we will reassess whether it is necessary to increase costs of lessons based on business objectives. Students will be notified as to any tuition increase at least one month prior to the increase.
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Students are required to purchase their own lesson materials including musical equipment, books, notebooks, folders, etc.
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Photos, videos or recordings that we take of students (or are created by them) may be used for educational and promotional purposes on the web with the approval of the student or parent. Our students’ privacy is very important to us and we will honor all requests to keep their information private.
Other Policies
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Photos, videos or recordings that we take of students (or are created by them) may be used for educational and promotional purposes with the approval of the student or parent. Our students’ privacy is very important to us and we will honor all requests to keep their information private.